When an oil refinery in the North of England urgently required a spare part to be replaced, they turned to ACS to tackle the crisis immediately.
The call was made mid-morning on Friday 29th February and by that afternoon the flight was confirmed. The aircraft, a long-haul cargo carrier which needed to traverse the 5,000 miles between Houston, USA and Doncaster, UK to deliver the part, arrived by 1:30 pm the next day: less than 24 hours after the client confirmed.
The speed and efficiency of the service provided by ACS is essential when the cost of non-production far outweighs the cost of retrieving the part.
Richard Thompson, a Cargo Charter Analyst at ACS London, explains:
“The crew of the B747 (100,000kgs capacity freighter) must have thought there was a mistake when they were presented with a 1,200kg pallet for loading. When you’re a company potentially losing around $1,000,000USD per day, we understand that speed outweighs the cost. Under all circumstances ACS will, of course, search out the most cost effective and appropriate aircraft for our customers, however, when time is of the essence exceptional solutions such as this may be used.”
Contact: Richard Thompson, London based Cargo Charter Analyst and team London@aircharter.co.uk