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Replacing two aircraft tyres


A grounded aircraft costs a business dearly every minute it’s inoperable, which is why our global expertise and ability to act fast are invaluable in these situations.

AIRCRAFT: GULFSTREAM G550

ROUTE: DUBAI, UNITED ARAB EMIRATES - PORT LOUIS, MAURITIUS

SOLUTION:

Our client’s dedicated account manager located in London recognised that a conventional cargo charter wasn’t the most efficient way of reaching the aircraft parts in the UAE. So, they worked closely with ACS Dubai’s Executive Jet department to source a jet. The jet’s ability to be deployed in around two hours meant that the parts could be expedited to the stranded aircraft. In order to reach Mauritius, the client’s dedicated account manager was simultaneously working with our Johannesburg office, whose relationship with the Mauritian Civil Aviation Authority ensured all traffic rights were obtained in a timely manner. As a result of our global network and the expertise of our account manager, the aircraft tyres were handed over to local engineers in Mauritius a mere 12 hours after receiving confirmation from customer.

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