Keeping an airline's schedule on track when their aircraft was grounded
A low-cost carrier asked Air Charter Service to help them lease an aircraft for five days to cover a grounded aircraft that had been struck by a flock of birds.
The aircraft was urgently needed with just three hours’ notice to prevent delays to the airline’s schedule, so we sprung into action to find a suitable solution fast.
Routes: Europe > North Africa/Mediterranean
Aircraft: Boeing B737-800
Our specialist team worked late into the evening and sourced a Boeing B737-800 within hours of the enquiry coming in. The aircraft was located near the operator’s base and could be ready to position fully crewed with just 90 minutes’ notice, minimising disruption to their flight schedule despite the last-minute nature of the request.
The Finer Details
Market Strength: We’ve built strong relationships with an unrivalled network of partner airlines, which allowed us to quickly secure a cost-effective solution.
Unrivalled Contacts: The overwhelmed client also asked us to arrange the crew’s hotel accommodation and air travel. Our dedicated travel department quickly confirmed hotel bookings and transfers, relieving the strain on the client’s operations team and leaving them extremely satisfied with our overall service recovery.