Arranging multiple charters for European Conferences
A travel agent approached us needing a full charter solution for multiple passengers flying to various delegate conferences across Europe. This request required multiple aircraft flying varying numbers of passengers to a multitude of European destinations. Our ACS London office needed to pull out all the stops to complete the charters.
Route: UK (Multiple airports) > Europe (Multiple airports)
Working with colleagues across multiple offices, ACS London began sourcing aircraft that were available to complete these flights within the stipulated timelines. As this wasn’t a group booking and included individual passengers and parties, we had to ensure everyone’s travel lined up and passengers were allocated the required type of aircraft.
Ultimately, we booked 40 flights using seven different types of aircraft, and seven different airlines, using both commercial and private jets. We were able to meet every flight, even with an incident that required a new aircraft to be found within four hours! We even had to deal with a flight diversion occurring from Stansted to Birmingham, for which we arranged travel for all passengers to get home.
The Finer Details
24/7 Service: The client’s dedicated account manager was available around the clock and reacted swiftly to any enquiries or requests.
Onboard expertise: We arranged for nine onboard representatives as well as nine on the ground at the airports to oversee ground handling.