CESR OUR PEOPLE & CULTURE

Our people have always been the X factor of ACS

They are what makes our culture so special and it’s their talent that has made us a success.

From the beginning we’ve worked hard to create a welcoming environment for the many talented people that work for us around the world. So recruiting, developing and retaining the best people is what we’re passionate about.

AN ENVIRONMENT THAT WON’T GIVE YOU THE SUNDAY NIGHT BLUES

When you join ACS, you’re joining a company that is ambitious, entrepreneurial and diverse. We know how demanding our roles can be, whether you work in sales or one of our non-sales functions, and we do our very best to support our colleagues across the globe.

Rewards and benefits are integral, but we also aim to provide personal support when it is needed — even with over 600 employees. Over the years we have provided loans to employees that have needed them, let people stay in the company apartments, paid for medical treatments and much, much more.

WELLBEING

Our people’s wellbeing is a top priority.
In addition to Private Healthcare, we provide a global Employee Assistance Program which provides every employee and their family with confidential access to Emotional Support, Practical Support and Physical Support 24 hours a day, 7 days a week by fully qualified counsellors in each speciality and local language.

Each office is also provided with healthy snacks on a weekly basis.
In our London HQ where we own the building, we have an on-site gym which colleagues can access throughout the day, with a personal trainer who provides weekly exercise classes. We also have a mindfulness coach who attends the office on a regular basis and we provide healthy breakfasts and lunches for free for all employees.

DIVERSITY & INCLUSION

We’re all in. Imagine how dull life would be if everyone was the same. Our differences are the things that make us interesting and that’s why we’re passionate about being an inclusive and diverse organisation. A big part of that is creating an environment where we value and encourage different ideas and views, so that our people can thrive within a culture that they help create. Our team is always growing and, as we continue to get bigger, we’re determined to be a business that represents people from all walks of life.

ETHICAL APPROACH & TRUST

Our employee Ethical Business Conduct policy ensures our team upholds the principles of integrity, honesty, and legality in all they do. This policy covers anti-bribery and corruption, charitable donations, competition compliance and avoiding conflicts of interest. Our employees must sign our UK anti-bribery policy and complete training on a number of areas.

INDUSTRY-LEADING TRAINING

Our trainee brokers go through industry leading training. It is what sets us apart from our competitors. The training includes up to 12 months of shadowing senior brokers, classroom training and role play, on-line training courses, and visits to our London global HQ for final examination. We also support our non sales teams with dedicated training budgets for all departments.

INDUSTRY-LEADING ETHICAL COMPLIANCE

Aviation is one of the most tightly regulated transportation industries in the world, yet we still run compliance checks on all airlines we work with, confirming their insurances and Airline Operating Certificates (AOC) are still valid and have not expired. We also request that each airline we work with signs our Code of Ethics.

CESR REPORT

We are determined to grow our business in a responsible and sustainable way. This report indicates our direction of travel.

Read the full report here.

READ MORE

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